RELX New Zealand Limited Warranty
The warranty period for vaping devices purchased from relxnow.co.nz is one year from the date of purchase. A replacement device assumes the remainder of the warranty period of the original device.
Procedure for Filing Warranty Claim
Valid claims can be filed by emailing the RELX New Zealand at email@example.com
All warranty claims must be supported with proof of purchase, failing which the entire claim will be voided.
RELX New Zealand reserves the right to request additional details about the relevant device or product, including photos and videos.
RELX New Zealand reserves the right to initiate device repair procedures to restore function before approving a product exchange or refund.
RELX New Zealand will replace a product at no charge if a valid claim under this limited warranty is received within the warranty period.
**This Limited Warranty is NOT transferable to subsequent purchases